Save right now!
Book at our special rates
Loyalty program
-
Get up to
15%
bonus points for every booking.
- Pay for
accommodation and additional services
with bonus points.
One point = one ruble
Sign up and get up to 15% bonus points for every booking.
Points validity period since last payment.
The points are added to the account 14 days after purchase or 14 days after check-in date (in case of prepayment).
When paying with bonuses, at least 1 ruble must be paid in cash or by card.
Program levels
Rewards: 10% of purchases
Rewards: 12% of purchases
Rewards: 15% of purchases
Good to know
The bonus loyalty program is a regular client reward program under which during the purchase a buyer receives bonus points that he can spend to get discounts during the following purchase in a way and with limits set forth in the rules.
Accrual and redemption of the bonus points are made in accordance to these Rules by means of a virtual bonus card.
A Virtual Bonus Card is not considered a payment method and is used exclusively for accrual (accumulation) of bons points for purchases made from Bonus Program Participants and subsequent exchange of bonus points for rewards (discounts on services provided by the Bonus Program Participants) during subsequent purchases by submitting a phone number connected to the bonus program and receiving of special offers for discounts. The accumulated bonuses may not be exchanged for money.
Virtual Bonus Card (hereafter referred to as VBC) is a virtual card connected to a phone number, verifying the right of its holder to receive bonus points from a Bonus Program Participant for buying goods and services from a Participant in the amount prescribed by the participant applicable at the moment of purchase as well as redemption of the existing (accrued) bonus points from the VBC.
Bonus Program Participants (hereafter referred to as Program Participants) are the organizations, individual entrepreneurs processing accrual of bonus points and/or providing a discount for the goods or services being sold by redeeming bonus points from the VBC after the submittal of the number. According to the Rules, the Bonus Program Participants are hotels of Winterfell and Retro Moscow chains presented on winterfell-hotels.ru
VBC Holder is a natural person registered in the bonus program possessing an account for bonus points accrual and submitting the VBC for the purpose of use and/or accrual of bonus points.
Virtual Bonus Card activation is registration of a VBC holder in the electronic database in accordance of the information provided in a form; full activation also requires consent for personal data processing.
Partial activation is access only to accrual and control of accrual of bonus points in case of a lack of or redemption of consent for personal data specified in a form.
Bonus activation during the first registration: from the moment of registration there's access only to the accrual of bonus points. The redemption of bonuses can only be made from a VBC of a Holder who has been included in the database. Holders not included in the database can only accrue bonus points and control opened bonus account.
VBC Validity Conditions: The card is valid when a connected phone number is provided to any of the Program Participants as outlined in the Rules. The VBC's term of validity is unlimited but this provision may be changed by the VBC owner unilaterally.
Bonus points are points assigned by a Program Participant (if it's provided for by the Rules) for the purchases made. The amount of the possible bonus points assignments is defined unilaterally by a Program Participant and is available on the internet site winterfell-hotels.ru . The points are assigned automatically.
Buyer reward is a discount provided by a Program Participant to a VBC Holder at the latter's discretion (expressed verbally) during the purchase of goods or services from a Program Participant within the limits of the accumulated bonus points by means of their redemption.
The Rules apply to VBC Holders. The program allows VBC Holders to accrue and accumulate bonus points during payment for goods to the Program Participants and use it during subsequent purchases, paying for goods and services with them; receive special offers about discounts from the Program Participants.
The virtual bonus card is purchased by means of a registration of a participant in the bonus program on winterfell-hotels.ru with his phone number if not provided otherwise by the Rules and amendments to the Rules and under the condition of a Holder filling out a registration form which allows to register a customer as a Holder of the VBC, the creation of the account of a VBC Holder and its subsequent usage by a VBC Holder, including independent usage. The completion of a registration form is a necessary condition for redemption of bonus points accumulated on the VBC.
The VBC Activation and/or its use means complete agreement of its Holder with these Rules.
The accrual and redemption of bonus points is made at the cash register of the Program Participant during payment for the goods and service being purchased. The VBC Holder has a right to spend (use) the bonus points currently on his card (accrued earlier) or reject using bonuses at the purchase. In the latter case, the bonuses will be accrued unless otherwise specified in the Rules or amendments to the Rules.
The accrual of bonus points: points are accrued during purchase of goods or services from the Program Participants. The goods and services for the purchase of which the bonus points are accrued and the amount accrued are defined by a Program Participant unilaterally. The bonus points accrual is made only when a VBC is submitted and always after the payment for the purchase excluding the amount of bonus points used for payment. Activation (availability) of bonus points for redemption occurs 14 days since payment. If services were paid for in advance, before the services were provided, the bonus points will be accrued at the time of the provision of the services.
Bonus points for goods and services by Program Participants are accrued exclusively for bookings made via winterfell-hotels.ru or phone number +7 (495) 545-41-61. The simultaneous existence of another active (confirmed) booking for similar dates of stay made on a third-party website, app or any other resource is a basis to not accrue the bonus points.
The bonus points redemption for discount for goods and services is made in accordance to equation: 1 bonus point = 1 ruble.
The bonus points redemption is made exclusively after presenting a VBC and requires confirmation of bonus points redemption by verbally relaying the text code to a cashier. The text code is sent to a phone number registered in the Program when a redemption of bonus points is requested. The actual redemption or bonus points happens immediately after the operation is processed. Up to 99.9% of the purchase's cost can be covered with bonuses (based on the total sum of the purchase). The redemption of bonus points is possible to cover the costs of any goods and services of the Program Participant. For parts of the purchases covered with bonuses, bonuses are not assigned. Bonus points for goods and services by Program Participants are accrued exclusively when booking at winterfell-hotels.ru or phone number +7 (495) 545-41-61.
The term of validity of bonus points: Unused bonus points are automatically annulled a year after the last purchase. To maintain the bonus points at least one purchase per year should be made (with the date of the beginning of services (check-in) no later than point validity term date).
The information about bonus point transactions (accrual, redemption, balance) is available to the Holder in his Program account at winterfell-hotels.ru
In case of purchase cancellation (goods return or services cancellation) by the VBC Holder (buyer), the accrual and cancellation (annulment) of bonus points are made as follows:
In case of a payment with an accrual of bonus points, the accumulated points are cancelled (annulled) proportionately to the money refunded.
In case of a payment with a redemption of bonus points, the redeemed bonus points are refunded to the VBC proportionately to the money refunded.
The Program Participants are not responsible for a potential use of bonuses by third parties; such bonuses are not refunded. The Program Participants reserve the right to unilaterally change the Program's terms and conditions at any moment. The amended terms and conditions of the program are published on the Program's Web site winterfell-hotels.ru 5 (five) days before coming into effect.
The Program Participants reserve the right to unilaterally block VBC if the Program Participants have legitimate reasons to believe that the VBC is maliciously used by persons other than the VBC holder without his consent.